We all aspire to be considered premium — the go-to choice where clients are willing to pay anything just to work with us. For most audiences, that means excellent quality at every touchpoint. It’s not just about what you do — it’s about how you present yourself. Are you recognized as an authority in your industry? Is your client experience seamless and intuitive? Does your branding convey a premium feel?
Premium and luxury don’t have to be the same thing. Premium typically refers to top-tier products or services that aren’t necessarily extravagant, whereas luxury implies a more lavish, indulgent experience that might not be relatable for your ideal clients.
Here’s how you can position yourself as the premium option in your industry and charge top dollar.
1. Focus On What Makes You Stand Out
Positioning yourself as a premium brand doesn’t mean you have to be conventional. In fact, your perceived quality can amplify when you stand out. You could be premium because you send your clients a hand-picked gift basket when they sign on. Or, your unique branding style could make people think you’re in a league of your own. Or, your workflow includes lots of handholding, so no one has any questions about what they need to do next. When you’re the only one doing something, you’ll automatically be assumed to be the best of the best.
2. Personalize Your Services
Personalizing your services to the individual client makes your brand seem more exclusive. This could be as simple as remembering small details about the client, customizing a proposal to address their specific needs, or even hopping on a 1:1 call to discuss their concerns. When your client feels like they’re the only person you’re working with, they’ll get the premium experience.
3. Focus On Value, Not Price
It would be wrong to talk about positioning yourself as premium without talking about price. However, your price point is the least important part of being perceived as premium. Your job is to present yourself as so valuable that whatever price you charge seems like a no-brainer. You can show your value by having outstanding benefits, eye-catching testimonials, brand authority, and guarantees (if you’re not 100% happy, you get your money back).
4. Have A Strong Visual Identity
Premium is a perception. If you have to say that you’re high-end, you’re probably not. Having a distinctive brand identity will ensure that visitors to your website immediately know you’re in a different league from your competitors. Focus on creating a memorable experience from your memorable logo to your intentional colour palette to your aligned typography. This visual identity will show, not tell, that you provide the best of the best.
5. Back It Up With Your Values
You’re not considered premium just because you want to be. You’re premium because the heart of your business is to provide a quality experience at every touch point. What is premium to you might not be to others – and that’s okay. What’s important is that your values and mission back your definition of premium. When your audience sees that your values align with theirs, they’ll feel connected to your brand.
For example, if accessibility is one of your values, making your brand premium could include ensuring your website is easily scannable. Delivering your values will make you more trustworthy, building your industry authority and high-end status.
6. Constantly Learn And Update
What is considered premium changes over time and depends on your ideal client. If your ideal clients are Baby Boomers, your premium brand will look very different than if you’re targeting a Gen Z audience.
Likewise, job descriptions are constantly evolving. If you want to stay at the top of your industry, you need to make sure you’re keeping up with fads, new developments, and best practices. That’s why continual education, surveying your audience, and noticing trends in your industry are important.
7. Build Immersive Experience
One of the hallmarks of a premium brand is not having to work or worry. When your ideal client can easily find what they need on your website, understand their next steps, and know what to expect, they’ll feel taken care of, which can be luxurious in itself.
Tech can transform your brand from looking premium to being premium. The difference between a high-end house and a regular one isn’t size — it’s attention to detail.
You don’t have to rely on yourself to achieve perfection. Instead, use apps that integrate your branding, intuitive client portals, and consistent forms of communication to make your ideal clients feel like they’re taken care of in every way. This use of technology will reassure your audience that the process will be straightforward for them.
Want To Be The Premium Brand On The Block?
I can help! If you want to be instantly recognized as the premium option, you need an eye-catching brand and website. Let’s figure out what will make your business stand out so you position yourself as the obvious choice. Book a free consultation here!